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  • Q How long is your warranty period?

    1.The standard warranty period is 12 months. Any damaged parts during warranty period can be shipped free by express to you and we will offer life time technological support and trouble shooting service. 
    2.The warranty period starts from the normal commissioning at the customer's place. If the commissioning fails due to the customer's installation site or other causes, the warranty period starts 4 weeks after the product arrives at the customer's place.
  • Q What fields or What are the application scenarios of your fuel cell CHP System?

    1. The H2ES series Micro natual gas fuel cell cogeneration system is suitable for small commercial and civil Settings, such as apartments, schools, hospitals, etc., through highly efficient electrochemical reactions.
    It sloves the difficulty of obtaining hydrogen on site and innovatively integrates a miniaturized natural gas reforming hydrogen production unit within the system to make full use of the current welllaid natural gas pipeline infrastructure. The efficient conversion rate allows the system to use up to 93.5% of natural gas and reduce carbon emissions by 24% under the same conditions. The high degree of integration makes the volume of the equipment controllable and easy to install.  This solution solves the problem of hydrogen source in cities with natural gas reforming .
    2. The CarNeu series High power hydrogen fuel cell cogeneration system is suitable for large industrial and commercial scenarios such as factories, residential areas and docks.
    It directly absorbs hydrogen and provides completely zerocarbon electricity and heat energy. It can be widely deployed in nearby plants with developed byproduct of hydrogen at present, and will be deployed in hydrogenation stations, communities and buildings accessible to hydrogen pipelines in the future. The solution uses the pure hydrogen as the main fuel.
  • Q What is the power range of you CHP System?

    A 5KW Micro natual gas fuel cell CHP System is our standard products. If your have any other power requriement, please contacted us and the system can be customized.
  • Q Will you make the test befor shipped?

    A Yes, every product will be tested individually according factory standard or customer request. Also, we would provide the test report to customer.
  • Q What is the lead time and delivery time for your CHP system?

    A Usually lead time takes 90 days.
    Delivery time: shipping by sea takes around 90 days; shipping by railway or truck takes 35-45 days.
  • Q What are your payment terms?

    A Usually we use T/T with deposit. For large value amount, L/C with deposit is accepted, too. If you have special requirement, welcome to contact us.
  • Q Are you Maufacturer?

    A Yes, we are manufacturer. And we have Germany stockholder who is responsible for Germany local service including installation and maintanance. Welcome to visit our factory in suzhou, Jiangusu Province, China. 





Building A-2, No.1201, Fuxin Road, Zhangjiagang City 215600, Jiangsu Province, China.
  +86 512 58682066
     +86 186 1687 0899
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